Privacy Policy

Last Updated: August 29, 2026

The Pacoima Chamber of Commerce (“Pacoima Chamber,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, registering for events, becoming a member, or communicating with us.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

1. Information We Collect

We may collect personal information that you voluntarily provide through our website, including:

* Name
* Business or organization name
* Email address
* Phone number
* Mailing or business address
* Membership information
* Event registration information
* Information submitted through contact or inquiry forms
* Payment and billing information
* Other information you choose to provide

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, referring website, and general website usage information.

2. How We Use Your Information

The Pacoima Chamber of Commerce may use information collected through the website to:

* Process membership applications and renewals
* Manage member accounts and Chamber services
* Respond to questions and inquiries
* Process event registrations
* Communicate information about Chamber programs, events, resources, and opportunities
* Send newsletters, announcements, and promotional communications
* Process payments and transactions
* Improve our website, programs, and services
* Maintain the security and functionality of our website
* Comply with applicable legal requirements

3. Email and SMS Communications

If you provide your email address or mobile phone number and consent to receive communications, we may send you Chamber-related announcements, event information, membership updates, newsletters, reminders, and other communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

If you have opted in to receive text messages, you may opt out by replying **STOP** to a text message. Message and data rates may apply depending on your mobile carrier and service plan.

Consent to receive marketing text messages is not a condition of purchasing a membership, product, or service.

4. Cookies and Analytics

Our website may use cookies and similar technologies to help operate the website, remember preferences, understand how visitors interact with our pages, and improve the overall user experience.

We may also use third-party analytics services to collect aggregated information about website traffic and usage.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Payment Information

When you make a payment for membership, event registration, sponsorship, or another Chamber service, your payment may be processed by a third-party payment processor.

The Pacoima Chamber of Commerce may not directly store complete credit or debit card information. Payment processors maintain their own privacy and security practices, which are governed by their respective policies.

6. How We Share Information

We do not sell your personal information.

We may share information with trusted service providers when reasonably necessary to operate our website and provide Chamber services. These providers may include website hosting companies, CRM providers, email and SMS platforms, payment processors, event-management platforms, analytics providers, and other technology vendors.

We may also disclose information when required by law or when reasonably necessary to protect the rights, property, security, or safety of the Pacoima Chamber of Commerce, our members, or others.

7. Chamber Membership and Business Directory

Certain information provided as part of a Chamber membership may be intended for publication in a member or business directory.

This may include information such as your business name, business category, website, business phone number, address, logo, description, and other business information.

Personal information that is not intended for public display will not ordinarily be published as part of the directory.

8. Third-Party Websites

Our website may contain links to websites operated by Chamber members, sponsors, community organizations, government agencies, social media platforms, or other third parties.

The Pacoima Chamber of Commerce is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of websites they visit.

9. Data Security

We use reasonable administrative and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

10. California Privacy Rights

California residents may have certain rights regarding their personal information under applicable California privacy laws.

Depending on the circumstances and applicable law, these rights may include requesting information about personal information collected, requesting correction or deletion of certain personal information, or obtaining additional information about how personal information is used or disclosed.

To submit a privacy-related request, please contact the Pacoima Chamber of Commerce using the contact information provided below.

11. Children’s Privacy

Our website and services are generally intended for businesses, professionals, community organizations, and adult members of the public.

We do not knowingly collect personal information online from children under 13 without appropriate authorization. If we become aware that such information has been collected improperly, we will take reasonable steps to remove it.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, or legal requirements.

When changes are made, the “Last Updated” date at the top of this page may be revised. We encourage visitors to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or the privacy practices of the Pacoima Chamber of Commerce, please contact us through the contact information provided on our website